TERMS & CONDITIONS

Welcome to VIMP, an online retail platform that specializes in beauty, cosmetics products, and accessories. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before using our site.

1. General Information

These Terms and Conditions govern your use of VIMP's website and services. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with these Terms and Conditions, please do not use our services.

We may update or revise these Terms and Conditions from time to time without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of our platform constitutes acceptance of any such changes.

2. Eligibility

To use our website, you must be at least 13 years old. If you are under 18 years of age, you may use VIMP's services only with the involvement of a parent or legal guardian who agrees to be bound by these Terms and Conditions. By using our site, you confirm that you meet the age requirements or have proper consent from a responsible adult.

3. Products & Services

a. Product Descriptions

VIMP strives to ensure that the products and services offered are accurately described. However, we do not guarantee that product descriptions, images, or other content on our platform are error-free, complete, or current. If a product is not as described, your sole remedy is to return it in unused condition for a refund or exchange, subject to our return policy.

b. Pricing

All prices displayed on our platform are subject to change without notice. We aim to provide accurate pricing information, but in the event of a pricing error, we reserve the right to cancel or refuse any orders placed for incorrectly priced products.

c. Availability

Product availability may change without notice. VIMP reserves the right to modify or discontinue products at any time. We are not responsible for any product being unavailable or out of stock.

4. Orders and payment

a. Order Acceptance

By placing an order through VIMP, you are making an offer to purchase the product(s) subject to these terms. All orders are subject to acceptance, and we reserve the right to refuse any order for any reason, including but not limited to errors in product pricing, availability, or suspected fraudulent activity.

b. Payment

We accept various forms of payment, including credit cards, debit cards, and other payment methods as indicated on our website. All payments must be received and cleared before we process your order. You agree to provide accurate and current payment information and are responsible for any charges incurred.

c. Order Confirmation

Once you place an order, we will send an email confirmation with your order details. However, this confirmation does not constitute acceptance of your order. We reserve the right to cancel any order before shipment for any reason, including suspected fraudulent activity or pricing errors.

5. Shipping and Delivery

a. Shipping policy

We offer shipping services to various locations. Shipping costs and delivery times may vary depending on your location and selected shipping method. Please refer to our Shipping Policy for detailed information.

b. Delivery Times

VIMP makes every effort to ensure timely delivery of your orders. However, delivery times are estimates and may vary due to unforeseen circumstances. We are not responsible for any delays caused by shipping carriers or factors beyond our control.

c. Risk of Loss

All purchases made on our platform are subject to a shipment contract. The risk of loss or damage to products passes to you once the products are delivered to the carrier.

6. Returns and Refunds

We want you to be satisfied with your purchase. If for any reason you are not, please refer to our Return and Refund Policy. Returns are subject to specific conditions, including return timeframes, product condition, and proof of purchase.

7. Intellectual Property

All content on the VIMP website, including but not limited to text, images, logos, graphics, and software, is the property of VIMP or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without prior written consent from VIMP.

8. User Conduct

You agree to use VIMP's platform for lawful purposes only. You are prohibited from engaging in any activity that:

  • Violates any applicable laws or regulations;
  • Infringes upon the intellectual property rights of VIMP or others;
  • Harms, harasses, or interferes with other users;
  • Distributes malware, viruses, or other harmful software;
  • Attempts to gain unauthorized access to our systems or data.

We reserve the right to terminate or restrict your access to our platform for any violation of these terms.

9. Disclaimer of Warranties

VIMP provides its platform and products on an "as is" and "as available" basis. We do not make any warranties, express or implied, regarding the accuracy, reliability, or completeness of the content, services, or products offered. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the extent permitted by law, VIMP and its affiliates, directors, employees, or agents will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our platform or products. This includes but is not limited to loss of profits, data, or business interruption, even if we were advised of the possibility of such damages.

11. Indemnification

You agree to indemnify, defend, and hold harmless VIMP, its affiliates, employees, and agents from any claims, damages, liabilities, and expenses (including legal fees) arising from your use of our platform, violation of these terms, or infringement of any rights of a third party.

12. Third-Party Links

Our platform may contain links to third-party websites for your convenience. VIMP is not responsible for the content, accuracy, or practices of these external sites. The inclusion of such links does not imply endorsement or affiliation with the third-party sites.

13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Portugal. Any disputes arising under or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Lisbon.

14. Termination

VIMP reserves the right to terminate or suspend your access to our platform at any time, with or without cause, and without prior notice, for any reason, including but not limited to violations of these Terms and Conditions.

15. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

VIMP Customer Support
Email: VimpBeauty@gmail.com

By using our platform, you agree to comply with these Terms and Conditions. Thank you for shopping with VIMP!